Dog Snuggle Bed in Velour Reviews

1 Rating 1 Reviews

About Charley Chau:

Charley Chau are award-winning British designers, specialising in creating exceptional luxury dog beds and dog blankets that are designed for sublime comfort, beautiful interior styling and unbeatable performance over time.

Since 2010, our work has been informed by intelligent design to create the unique Charley Chau collection of dog beds and blankets, with happy customers in over 60 countries around the world.

We are so proud that Charley Chau is trusted by so many discerning dog lovers to keep their dogs in the comfort all dogs deserve.

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Phone:

0161 848 8702

Email:

hello@charleychau.com

Location:

Unit F, The Courts,
Kestrel Road,
Manchester
Lancashire
M17 1SF

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Helpful Report

Posted 2 years ago

I'm sorry you didn't receive your order in time for your dog's birthday. All our deliveries require a signature on arrival and are not left unattended if no one is there to sign for the parcel as the insurance would be invalidated. The drivers will try to leave with a neighbour if possible otherwise parcels are returned to the local depot and sent out for delivery again the following working day. Parcelforce are generally reliable but sometimes deliveries do not go as planned. Unfortunately, once parcels leave our HQ, we have no control over the delivery and we are in the hands of the courier companies. Again, our apologies the Snuggle Bed did not arrive in time.

Posted 2 years ago