“The driver from dhl who delivered the battery to me was rude. Beyond the fact that the message sent to me said that the delivery is between 8 am and until the end of the day (night shift) he (the driver) did not wait 1 minute to go down to get my battery (when he called me I was on the toilet). His motivation was that he can't wait because he delivers Express. In these conditions, what did I have to do to wait in front of the door for him to pass by and throw my parcel?”