“5* For speedy delivery. Good product and easy to administer. It's early days so can't comment on the effectiveness of it and she's a senior 11½ year old dog. Fingers crossed.”
Thank you so much for leaving feedback, it is greatly appreciated. We are delighted to hear how pleased you are with our service. Keep us updated, we are looking forward to hearing how you get on.
“Very happy with the product and my border collie has benefitted from the supplement for quite a while now, however, I am not happy with the change of pack size and subsequent large price increase.
Used to buy 1ltr size @ £29.99 ...NOW.... 600ml for £24.99 and that is a big jump in price from £2.99 per 100ml to £4.16 per 100ml.
How do you justify such an increase?”
Hi David,
Thank you for leaving feedback, it is greatly appreciated. We are delighted to hear that your dog has been benefitting from using our Canine Gold supplement for quite some time now.
We made all of our customers aware of packaging changes in August last year. We switched from a bottle to a pouch in order to reduce plastic content in our packaging. Unfortunately we could not source the new packaging in the previous bottle sizes.
In relation to the pricing, Canine Gold remained the same price since it was launched in 2017. Unfortunately with significant price increases in raw ingredients and the manufacturing process, it was no longer viable to keep it at this price hence the slight price increases. After a considerable amount of market research, we can assure you that our Canine Gold supplement still remains the best value for money canine joint supplement on the market.
We hope that this has provided you with some clarity, if you have any queries at all please get in touch and a member of the team will be more than happy to help.
Hi Martin,
Thank you so much for leaving feedback, it is greatly appreciated. We are delighted to hear how pleased you are with our Canine Gold joint supplement and our service.
Hi Martin,
Thank you so much for leaving feedback, it is greatly appreciated. We are delighted to hear how well our Canine Gold joint supplement is working for your dog.
“Really could see the difference when we ran out of canine gold the other day, our elderly Labrador lady started limping again. She is back to her happy self now tho! It is such a huge improvement to her health!”
Hi Christine,
Thank you so much for leaving feedback, it is greatly appreciated. We are so glad to hear of the positive changes you have seen in your dog's mobility as a result of feeding our Canine Gold joint supplement and are delighted that it is able to help her in such a noticeable way.
Hi Martin,
Thank you so much for leaving feedback, it is greatly appreciated. We are delighted to hear of the positive impact using our Canine Gold joint supplement has had on your dog.
“The product was delivered promptly and without unnecessary packaging, a bonus!
My 12 1/2 year Labrador has been on canine gold for 18months and I feel it does make a difference, alongside several supplements.”
Hi Ann,
Thank you so much for leaving feedback and for your continued custom, it is greatly appreciated. We are so glad to hear that you are noticing differences in your dogs mobility as a result of using our Canine Gold joint supplement.
