“The item itself was a gift and we both agree it's very nice, however she's not a fan of the size of the hood.
I wanted to swap it for a jumper for her but the process is not easy! I get marketing emails twice a week but not a peep from customer services”
“In love with this hoodie, I sized down so it is still oversized, so if you want a more fitted one I’d go down 2 sizes to your normal size, feels lovely on nice and comfy, will definitely get another one”
