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REPAIR Reviews

5 Rating 18 Reviews
Read Billingham Reviews

About Billingham:

Billingham are a family owned company, manufacturing camera bags for the world’s photographers since 1973 alongside a range of leisure and laptop bags. All bags are made in the West Midlands area of England, a region famous for manufacturing. A core reason for Billingham’s longevity is the fact that from the start, the Billingham family were determined that their products would always be made to the very highest standards from the best available materials to provide high levels of protection for their valued contents.

A notable feature of Billingham camera bags is that they are made from a distincive 3-layer waterpoof canvas that never needs reproofing. They also feature genuine top grain leather and solid brass details.

Like any premium product, the quality of materials, design and craftsmanship that goes into creating a Billingham means that it represents a significant investment. It’s important that they don’t just look beautiful, but that they do their job of protecting equipment wherever they are and whatever they’re being used for – year in and year out.

Visit Product Page

Phone:

1384412700

Email:

help@billingham.co.uk

Location:

Unit 4, City Estate, Corngreaves Road
Cradley Heath
B64 7EP

How would you rate the build quality of the bag/product?
Did you buy the product from Billingham.co.uk? Yes
I bought my first Billingham Hadley Pro back in 2013 and it litterally travelled with me around the world. It has taken a beating and still looks like new today. A few months ago, after much wear and tear, the inner waterproof lining under the top of the bag was coming apart at the stiching and one of the waterproof flaps on the back of the bag that keeps water off a zipper had worn through a hole. When I inquired about a repair, I the cost was minimal and the shipping to the UK from Australia and back was reasonable. Repair took about 1 week and another week in shipping and arrived quickly. When the bag came back the waterproof panel was stiched back, sealed shut and was waterproof again. They replaced the entire strip at the back and the bag is now good as new. Communication with their team was excellent and they kept me informed over the Christmas break to be aware of possible delays with Christmas shipping and work holidays, as well as ensuring I knew when my bag arrived and information when it was shipped back, with tracking. Thank you for taking care of my bag!
Helpful Report
Posted 2 weeks ago
How would you rate the build quality of the bag/product?
Excellent service, excellent communication and repair, super fast turnaround.
Helpful Report
Posted 1 month ago
How would you rate the build quality of the bag/product?
Did you buy the product from Billingham.co.uk? No
My bag f5.6 which my father bought in 1991 and which recently came to me with some wear of long usage and after enquiring with cusrtomer service I decided to send it to repair - when I got it back I was truly amazed - the bag looked brand new on the inside as well as on the outside and it is perfect for my Nikon F5 whose body is quite high so this bag is perfect for it - Thank you very much indeed.
Helpful Report
Posted 2 months ago
How would you rate the build quality of the bag/product?
Did you buy the product from Billingham.co.uk? Yes
Billingham did a superb job of replacing all the disintegrating leather of a +30yo bag. It came back looking practically new. Couldn’t be happier with the service and the speed. The only downside—which is not Billingham’s fault—was the shipping expense and the fact that Canada Customs charged me as though I’d bought a new bag rather than had one I already owned repaired.
Helpful Report
Posted 2 months ago
How would you rate the build quality of the bag/product?
Did you buy the product from Billingham.co.uk? Yes
Who can imagine shipping an old - worn bag to Billingham and then in a short while recieve a totally different bag. My "New" bag now have a total updated interior padding that works fine for now up to 3 larger and 1 small camera. It still looks a rugged and used from the outside - its charm - however now it can be used
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Posted 10 months ago
How would you rate the build quality of the bag/product?
Did you buy the product from Billingham.co.uk? No
Better than new. I bought the f5.6 in the early 90's, but the foam on the protective inside has completely dissolved. A few years ago before Brexit I asked if it was possible to repair it and what it would cost. They came with a quote, but because it was just before Christmas they didn't have time. They made it very nice and even better and more beautiful than when it was new. I'm very happy with it! Only now there are import taxes and handling costs, which is a shame and a waste of money.
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Posted 2 years ago
How would you rate the build quality of the bag/product?
Did you buy the product from Billingham.co.uk? no
Beautiful bags. I have just had a replacement zip fitted to my much loved ancient stowaway bag. Invisible 'mend' apart from the change of puller design over the years.
Helpful Report
Posted 2 years ago
Billingham excellent repair service breathed new life into my old trusted bag that has travelled all over the world with me on photo and filming shoots. Thank you
Helpful Report
Posted 2 years ago