Hi Charlie, our Medium cider, bag in box is a still cider so is not meant to be carbonated. We do offer a similar cider in a carbonated version- our Biddies 8 which comes in 500ml bottles. Sorry to hear that you have had no luck contacting us, unfortunately we don't seem to have received your email. We hope you still enjoyed the medium cider and that this has not put you off from ordering from us in the future. If you would like any further information on any of our products please give us a call on 01580 291726 and we would be very happy to help.
