Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.
Hi Siu
We’re sorry to hear that you have not yet received your sample. We understand how important it is to see the product in person before making a decision. Our team is dedicated to ensuring a smooth experience, and we would like to assist you in resolving this matter as quickly as possible.
We can see that your order was despatched on the 2nd October on a 48 hr service. On the 10th you contacted us to advise that it had not been received and appear to have been lost by Royal Mai. The samples were sent again and the Royal Mail tracking information advises they were delivered on the 13th
We hope you enjoy your sample despite the delay and our dedicated team is available if you need any further help
Kindest Regards
Best4Flooring
“Great sample - really good size - gives you a great idea of how it will look when down - unfortunately I have not been able to find a fitter so have had to go to a shop that also does fitting”
Hi Cath
Thank you for your kind words and 5 star review
We are delighted to hear how much you like the samples. We work hard to provide large quality samples to help you choose your perfect flooring. We are sorry to hear that you were unable to find a fitter. Hopefully we will be able to help you in in the future
Kindest Regards
Best4Flooring
