Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.
Good Morning Yvonne
I am sorry to hear that you have not received your samples. They were sent via Royal Mail, and normally delivery only takes a couple of days. However, delays can occasionally occur.
Unfortunately, the tracking details provided by Royal Mail only update to show that the samples have been delivered. Since they are not showing as delivered in your case, it is possible they have been lost in the postal system.
Please accept my sincere apologies for any inconvenience caused. I have requested that the samples be sent again.
Kind Regards
Best4Flooring