“I still have not received the product that 1 ordered over two weeks ago.
They use a courier service that does not leave messages.
I experienced an unhelpful BES receptionist at "customer service".
I hope this is resolved shortly. I cannot write a good review.”
Thank you for feedback. We sincerely apologise for any confusion caused by the courier not leaving a note to say your delivery was at a collection point.
We are pleased that a member of our sales team speedily resolved the situation and that you are happy with the outcome.
Regards,
John
“It's a long time since I've had the pleasure of dealing with such an efficient, friendly company. Even when I ordered the wrong part, nothing was to much trouble for BES.
They sent me a post paid returns label & advice on what I actually needed, then finished with next day delivery.
I would thoroughly recommend them to everybody.
Thank you all for your help.”
“Online service, packaging and delivery all good. I wanted to change the order and phoned the sales number given, only to be informed that sales were not available on several attempts and the message box was full so I could not contact the company. I was unable to change my order and this let the service down.”
