Pink Twist 16" Baby Heartbeat Bear Reviews

2 Rating 1 Reviews

A beautiful soft 16" pink teddy bear ready to hug and hold.Each bear comes pre-stuffed with our super-soft stuffing. All you need to do is record your baby's heartbeat (the sound quality's great), then place the module into your bear & seal with our one-way closure. But don't worry, the fastening's only one-way for little hands. You'll be able to get into the bear to replace the batteries when you need to. Full instructions are supplied.

About Be My Bear:

Experience the magic of Be My Bear, the UK's leading specialists in the make-a-bear concept and a one-stop shop for teddy bear making kits ideal for gifts, party activities and much more! Our innovative teddy bear making kits allow children of all ages (and adults) to make their very own bear or animal friend wherever they choose. Similar to the Build-A-Bear experience our fun, no-sew kits set us apart by the fact that each child can quite literally make a bear anywhere, giving parents the option to host amazing bear making parties themselves at home or at any other desired party venue.

Visit Product Page

Phone:

01492544666

Email:

pippa@bemybear.com

Location:

Atlantic House, Blackmarsh Road,
Mochdre Business Park,
Mochdre
Gwynedd
LL28 5HA

Visit Product Page

Katarzyna Lesniak

Verified Reviewer

“I am very disappointed with the Bear I have received. The bear came dirty and the legs were completely flat and not filled, only had empty material. :(”

Helpful Report

Posted 5 years ago

Hi Katarzyna, I'm very sorry you're disappointed with your Pink Twist bear purchased from us. We'd really appreciate it if you could get in contact with us (either by phone on 01492 544 666 or email enquiries@bemybear.com) so we can chat to you about the points you have raised. First and foremost you mentioned that the bear you received arrived dirty, this is something that shouldn't happen as all of our bears arrived into our warehouse in a strong outer box and then packaged within plastic inside this, intended to stop any dirt or the elements from affecting our bears. In this case something has obviously gone awry and I'm very sorry about that. If you could possibly provide us with a photo showing this sent to enquiries@bemybear.com then we'd be more than happy to look into this for you and provide a replacement. The second point you raised regarding the legs being "completely flat" and "not filled" is actually part of the design for the bear you purchased (our Pink Twist bear). The description states that Pink Twist is "Made with 'swing' legs" which allows the bear to "sit on a flat surface or dangle her legs over the edge of a table or shelf". So in order for Pink Twist to be able to sit on a shelf the legs are purposely made to be flat at the back so they perform this function. I'm sorry you don't like this feature of the bear in question, this is one of the reasons we have our 30 day money back guarantee (https://www.bemybear.com/returns-policy/) which means you are able to return an item if you simply don't like it or have changed your mind. That way you are able to either choose a replacement (for instance one without swing-legs) or just receive a refund for your item as long as it is unused and in the condition it was received. Again please do get in touch with one of our team here so we are able to respond to the points raised in your review and hopefully get everything resolved in a satisfactory manner for you. Kind Regards, Rob Dyer rob@bemybear.com Website Manager

Posted 5 years ago