“My experience has only been positive. I wasn’t able to fix a date of collection and recycling upon ordering. But I wrote an email which was responded to very quickly and resolved. Unfortunately we are all human and a slight mishap on dates meant my daughters bed arrived a month early and whilst a bit inconvenient I wrote again to customer service and they were so helpful in resolving the issue. I was refunded the collection and recycling charge and everything was resolved swiftly and respectfully. I would highly recommend this company. It’s a shame another bed company I could name doesn’t share the same values as this company. They could learn a thing or two. Thanks for great customer service and the bed is ready to go into my daughter’s room once I’ve painted this weekend. Thank you Shirley ☺️”
