“Very good bed for the price. Easy to set up. Only gripe is I chose a date for delivery then heard nothing. Morning of the day before delivery before I emailed for an update and was told after 4pm that day the driver would know his route, which in fairness would of been fine but I was never updated again , no phone call as promised. Next day, bright and early again in fairness , the bed was delivered but better comms would have been appreciated. Product is good though so I’d use again.”
Thank you for your honest and balanced review.
We're really pleased to hear that you're happy with the bed and found it good value and easy to set up.
However, we're sorry to hear about the communication issues leading up to delivery. That’s not the level of service we aim to provide, and we appreciate you bringing it to our attention.
We'll look into improving our communication process to ensure a smoother experience in the future.
We’re glad to hear you’d consider using us again, and we look forward to getting it 100% right next time!
Thank you so much for your fantastic review!
We're thrilled to hear you were pleased with the value, service, and prompt delivery. It's great to know our drivers made a positive impression too — we’ll be sure to pass on your kind words.
We really appreciate your support and hope to serve you again soon!
