“The product arrived on time from the retailer.
The door handles do not fit flush to the doors as the edge has not been cut straight and the gas pipe for the side burner does not reach into the switch control, so the side gas burner is unusable.”
Hello Anthony
Could you please contact our customer service department and we will get these issues resolved. The side burner in particular sounds like an issue with the construction.
We apologise for the inconvenience and hope to get the issues resolved as soon as possible.
Many Thanks
“This bbq has been absolutely great the few times we have used it so far. It was a bday present for my partner and he is delighted with it. I couldn’t work out what the difference was between this one and the outback 4 burner Jupiter so bought this one as it was cheaper and as far as I can tell they are absolutely identical.
Took my partner around 1 hour to put together (and he is very good at DIY!). Very easy to connect gas bottle and the bbq works brilliantly - we have been stood outside in the November cold weather bbqing almost every week, our neighbours must think we are mad! We’ve made delicious jerk chicken thighs, corn on the cob, grilled prawns, butternut squash... all of it delicious and evenly cooked with minimal flare ups from the grill. Can’t wait to try out the pizza stone attachment for the centre circle!”
