“Hi there, I ordered the Briquettes together with an Outback bbq which arrived damaged and which I have reported and received Dawsons Support Auto Acknowledge "Re: DDS Order ID: BQ1166560 - damaged item" with ref Id 2167959 but no further contact but now receive a Review request - strange?? The Auto Acknowlege basically says not to badger for a response with a resultant threat of being relegated to the back of the queue for disobedience?? I paid extra for Saturday delivery which was met but received an unusable Outback BBQ, I have requested a I now want this changed to a Weber Bar-B Kettle 47cm (2026) Charcoal BBQ - your ID 1502055 because of the poor qualitry of the Outback - for which I will pay the difference.
Thank you Ralph Davies”
