“This item does feel secure to carry, it's a cover so it slips over the oven top and the bottom isn't protected as it's open and the straps run underneath. Wouldn't buy another, personally I feel this was a waste of money, if I hadn't damaged the packaging I would send it back.”
Sorry to hear this, Ooni products are usually well thought through; we'll feed this back to them.
If you had the original packaging, we'd happily process a return.