“The door handle on my shower cubicle broke, I contacted Bathroom Mountain to see if they could supply a replacement (cubicle was purchased from them less than 2 years ago). I had looked at other retailers but didn’t want to risk buying one that didn’t fit the existing door. Customer services got in touch on the same day and gave a quote that was much cheaper than others I’d found online, I placed the order and it arrived the next day!”
Thank you for taking the time to share your feedback.
We’re sorry to hear that you experienced an issue with your product, but we’re glad our team could assist you. Customer satisfaction is very important to us, and we appreciate your patience throughout the process.
If there’s anything else we can do to improve your experience, please don’t hesitate to reach out. We hope to serve you again in the future.
Duaa
“The lower fixing on the handle of our shower door broke. It still worked, but that one imperfection seemed to cast a shadow over the whole bathroom. Ordered a replacement, which arrived within a couple of days. Swaping the old handle for the new took less than 5 minutes. The bathroom is now back in pristine condition.”
“My partner managed to break the handle on our shower. I was able to get a replacement very quickly and easily. The price for the item was very good aswell (I had expected to pay a lot more).”
