“Builder was very disappointed with fixing thing which came with it . It's black rubber part. Which held our work and he has to go look for the right one. There was not toilet fixing kit either which they said normally comes with the toilet set. Not happy at all .”
We sincerely apologise for any inconvenience caused.
Our universal floor fixing kit is sold separately.
You can find this under Essential Extras on the product you Quartz Gloss White Slimline Back To Wall Unit And Austin Toilet SKU: C66088 listed on our website.
About the black rubber part pictured, please feel free to contact us to discuss this further so we can distinguish the part and look to assist further.
Our email is customer.service@bathroommountain.co.uk.
Kind Regards.
