We are sorry that Boston Toilet Seat did not meet your expectation.
If you would like to contact us via email, we will respond to you directly advising how we can assist and resolve this issue for you, moving forward.
Please get in touch via customer.service@bathroommountain.co.uk
Kind Regards
“The pan and cistern are of acceptable quality, but the casting of them is not great,
the pan would not sit flush on the floor it had dips and bulges all around.
the cistern would not pull up tight to the pan with shitty plastic bolts, there was a gap between the cistern and pan and the shape alignment between the two was not good. the cistern lid does not sit flush against the back wall as its casting is poor and was all bumpy.
Delivery was also shocking and poor service. I dont and wont use these anymore.”
Thank you for taking the time to leave your feedback. We appreciate all customer comments, as they help us continue to improve our products and services.
Kind regards,
Team Bathroom Mountain
“Had problems ordering it on line as the site wouldn't accept the payment, eventually paid by phone.
One thing we have thought about, when the seat 'might' work loose, the toilet would have to be dismantled to tighten it up.
Looks good, no pipes on show and clean lines.”
