“I went to the store to have a look at my intended purchase, but! as is todays world could not review, and essentialy purchased online in the store.
Having traveled, fuel cost, then being advised that the product was only available for delivery, delivery cost, somewhat irked me.
Having said that the mirror arrived, it was packaged very well, but the fixings provided, having a modern dry wall house are not really appropriate, so purchesed sticky nails, and the mirror was hung in the space of ten minutes.
The hooks on the rear are quite thoughtful, allowing portrait or landscape, with a block in the forth position so the mirror does not rock when cleaning.
Overall quite pleased with my purchase.”
“What an experience, after placing my order and agreeing a delivery date l thought brilliant. I received a text from APC the delivery company stating a delivery time l made was home but no delivery l contacted the supplier and after some time waiting on the phone they apologised and said it would arrive the next day , same thing got the text stating time of delivery waited home , yet again no delivery.l was very disappointed and frustrated so l have cancelled my order . So be very careful if you order anything you may experience my ordeal.”
We’re very sorry to hear about the delivery experience you had and completely understand your frustration after waiting in twice for a delivery that unfortunately did not arrive.
We appreciate you bringing this to our attention. We can see that the matter has since been resolved, but we sincerely apologise for the inconvenience and disappointment caused.
We’re also reviewing the issues with our delivery partner to help prevent similar experiences in the future.
Kind regards,
Bathroom Mountain Team
“Found the site online
Easy to use with lots of choices
Great prices
My mirror arrived quickly with excellent packaging.
Easy to put up and looks fantastic, I love it .”
“This was my first order with Bathroom Mountain. It was very easy and efficient. I was kept up to date with my order and delivery progress. My mirror is great quality and looks lovely. I will definitely use the company again.”
