“Delivery was due last Thursday and still has not arrived . Called yesterday and was assured it was now booked in for today even though last week I had an email to deliver in a 2 hour window . No email so far today to say when delivery is expected so not holding out much hope it will arrive . There was zero contact on Thursday either so I have to say I will not be recommending this company or their delivery service”
Thank you for your feedback. We’re very sorry for the delay and the lack of communication surrounding your delivery. We completely understand how frustrating it is to wait for an order without receiving the expected updates.
We can see that your order is now showing as delivered. If you have not received it, please contact us at customer.service@bathroommountain.co.uk so we can investigate this for you as a priority.
Kind regards,
Team Bathroom Mountain
