Thank you for your feedback.
We’re sorry to hear that the quality of the product was below your expectations. We’d like to investigate this further and see how we can make it right. Please reply with a few details or contact our Customer Service at customer.servcie@bathroommountain.co.uk so we can assist with options.
Kind regards,
Team Bathroom Mountain
“Customer service was excellent. We had a few issues with availability but Customer Service support was excellent.
The product is also good particularly the inclusion of Bluetooth speakers. Easy to fit and use.
The issue I did have is the black can KH e tray/cover at the top of the cabinet internally. There are 2 pins that are to act as hinges, the pins had become detached in transit and I could not refit them also the 3 screws holding this cover in place are too small accordingly the cable cover on our cabinet is loose and lying at an angle. It’s black so not noticeable.
Otherwise the cabinet is great value for money and fit for purpose.”
“Product is exactly as shown online. Good build quality, looks great and lots of features. Excellent service too, product was very well packaged and arrived intact with all parts included and clear instructions. Highly recommend.”
