Thank you for your feedback. We’re sorry to hear you’re disappointed that returns aren’t offered in your case, and that the spare mirror in the sealed box isn’t useful for you.
If you’d like to discuss this further, we’re here to help.
Kind regards,
Team Bathroom Mountain
“Very Good product supported by company's excellent customer Service, let down by their couriers, but sorted quickly and professionally by Clint. would not hesitate using company again. And would highly recommend others to do so.”
“I was happy when I read all the reviews, I was not disappointed the mirror is beautiful I am very pleased with it .
The delivery was ok but the driver didn't wait for me to open the mirror as you have stated on your website that everything need to he check before the driver leaves.”
“I purchased and paid extra for delivery. It is over a week late, I have rang and emailed, and the company stated they would re send but have not as yet?
I had bought it for my plumber to fit and have had to reschedule at cost due to the issue.”