“Cabinet itself is fine. Quality is basic. Customer service is appalling. It arrived with smashed side panels - hidden by inner corner packaging so not noticed on initial inspection.
Order was not recorded on the customer portal so I emailed customer services - twice. I have not heard a thing.
Not good enough!”
Thank you for your feedback.
We’re sorry to hear about the damaged cabinet and the trouble you’ve had with the customer service and order recording. We understand how frustrating this must have been.
We’ll look into this and reach out to you directly to discuss further.
Kind regards,
Team Bathroom Mountain
“Overall very impressed with the design and fabrication of the mirror. Well done to those involved. Installation design also very good and was easy to install. Cabinet has a small recess on the back which was important to ensure it sits flush with electrical connections behind. LEDs are quite mild but makes for a nice evening light. Demister works very well too. Sockets for shaver fits the electric toothbrush. Only thing to note is bottom door edge doesn’t quite fit flush when closes but it’s not noticeable to most. Quality mirror.”
“Great size cupboard. Needed to buy more shelf supports because the ones provided didn’t fit the shelves.
The light is not bright, more nightlight than helpful when using the mirror.
The glass sides had to used because the holes for inserting the cupboard couldn’t be filled with the too small rubber plugs that came with the cupboard.”
