We sincerely apologize for the repeated issue with your order.
While we rely on a third-party courier service for deliveries, we understand how frustrating this must have been and will be looking into this matter further.
We can see that a full refund has already been processed for your order.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
“Great quality for the price. A Matt finish metal frame and sturdy fixing points to the rear. Quite a simple product but added great style to our bathroom refurbishment.”
“Ordered the mirror as it looked prefect for my bathroom. However it came completely smashed, had to dispose of myself.
Ordered a replacement and this also arrived smashed. The mirror is very flimsy and comes with little protection. Had to order else where.”
Thank you for your feedback, and please accept our sincerest apologies for the issues you’ve experienced with your orders. We understand how disappointing this must have been and deeply regret the inconvenience caused.
This is certainly not the level of quality or service we strive to provide, and we will be reviewing this matter to ensure it is addressed promptly. We will get in touch via email in order to discuss this further.
Thank you for bringing this to our attention, and we truly appreciate your patience.
