“Quality extremely poor, the door can’t even align, tried to return, went through troublesome procedures, then I have got to pay for the return about £90, it gave me no other choice to keep it. Just to want to say that don’t order from this website, it’s a scam!!”
Thank you for your feedback.
We're really sorry to hear about your experience and appreciate you bringing this to our attention. This is certainly not the level of service we aim to provide. We’ve just sent you an email to offer support and help resolve this issue for you as quickly as possible.
Please check your inbox, and we’ll do our best to sort this out for you.
Kind regards,
Tamveel
“Unit well made but very heavy.
Looks good when installed.
Main problem is that the shelving isn't adjustable and will not take the larger sizes of shampoo etc. which means that they have to be laid on their sides.”
Thanks for your feedback - we are pleased to hear the unit looks great once installed and that you’re happy with the overall quality.
Please note, the mirror cabinet shelves are fixed, and this is shown in the product images and description on our website.
Best Regards,
Zahra
“Looks great in my bathroom and seems to be well built. The screws/plugs it came with seem a bit small/inadequate to me but I tend to err on the side of caution with wall fixings and tends to go for something a bit stronger. The left side door doesn't completely close at the top of the unit which is a bit annoying - like the door is not completely level with the unit or something but it's a minor thing. My main gripe would be that the shelves are all fixed in place with no possibility of adjusting them. I have found a number of my shampoo bottles etc. are too tall to go in the unit which is a bit frustrating. Overall I am generally happy with the unit but with a few tweaks as mentioned.”
Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you are generally happy with the unit.
We understand your concerns regarding the fixings, door alignment, and fixed shelves, and we’re sorry for any inconvenience this may have caused. Your feedback is valuable to us as we continuously look for ways to improve our products.
We will be reaching out to you via email shortly to look into this further and see how we can assist you.
Duaa