“Our Olivia black framed LED mirror is perfect, it’s really sleek and looks more expensive than it was! Delivery was prompt and communication with the company was great. We are very pleased with our purchase, thank you!”
“Although my bathroom mirror was delivered broken, the way Bathroom mountain dealt with it was admirable. I contacted them the same day by email and sent pictures of the package. A replacement mirror arrived within a couple of days. This is how customer service should be. I will definitely buy from this company again.”
“Very disappointed with this mirror, the lights very dull and it gives the same amount of light a candle would which isn't what the description of the mirror said. On the instruction manual it said if you press the on/off button for a few seconds it would change the colour or it would get lighter but that didn't happen it just turns on and off. If you could resolve this problem it would be much appreciated.”
Thank you for your feedback, and we’re sorry to hear that the item did not meet your expectations.
The instruction manual included is a general guide for multiple models, and we apologize for any confusion, as the mirror you ordered does not feature a colour-changing function.
We’ll reach out to you directly to clarify the mirror’s features and discuss how we can assist further.
Please don’t hesitate to contact us if you have any additional questions.
“Was expecting the light around the edge to be a lot brighter. Bright enough to light up your face but it isn’t. Speaker quality is average. 5* for looks but the features aren’t worth the extra I was hoping to get from paying a premium”
Thank you for your feedback. We're pleased to hear that you're happy with the design of the product.
However, we apologize that it did not fully meet your expectations. Our LED mirror cabinets are designed to provide focused lighting for the face, rather than to illuminate the entire bathroom.
We understand your concerns and have already reached out via email to offer further assistance.
Your input is important to us, and we're dedicated to ensuring your satisfaction with your purchase.
Duaa
