“Brilliant service for this company,mirror quality is absolutely outstanding battery power perfect idea no need for a electrician just buy a pack of rechargeable battery and does the job perfect can’t fault from ordering from service to installing would definitely buy again from here”
“Bought this mirror on the 5th of Jul 2022 before installing the mirror I discovered that the battery-powered LED lights didn't work and reported it to their customer service both by email and Whatsapp. They've had me take videos to send through to prove it doesn't work and now they've gone silent on the matter for the last 3 days. There's no phone number to call and they don't respond to Whatsapp or emails. I'm left with my last resort to contact my credit card company to dispute the transaction.”
Please accept our apologies for any inconvenience caused. We have since sent a replacement mirror.
I hope the replacement arrived with you safely and you have not experienced any further issues.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards, Gina
“We bought this to replace our old mirror, as we are having the bathroom refitted. There are some minor "speckles" in the finish near the edge,though hopefully they will not be visible when it is in situ.”
We are very sorry to hear you are unhappy with the mirror purchased.
Please could you provide images of the above, to customer.service@bathroommountain.co.uk and we will happily review the matter for you?
Regards
Rebecca
