“I ordered the item but the gloss top comes 10 mm bigger which does not fit anymore. Read the dimension correctly before ordering. Tried to return the item but it's at your cost - save yourself the time and order you items from mainstream shops”
We apologise for the inconvenience you faced with the dimensions of your order. We appreciate your feedback, as it helps us understand where we can improve.
If you're facing challenges with the return process, please reach out to our customer service team, and we will do our best to assist you. Contact Gina from our Customer Relations and Resolution department for further assistance.
customer.service@bathroommontain.co.uk.
Thank you for your understanding.
Warm regards,
Team Bathroom Mountain
“Purchased this vanity drawer with the basin as well as a tap and basin waste all through Bathroom Mountain. Really impressed with the quality of the products and the service. It has transformed my bathroom and looks much better than with its former standing/small basin. I love the drawer and how it shuts gently. Would recommend!”