“he sink looks nice and is robust, however even though on a completely level surface a small poodle either side of the plug remains all the time. It evaporates away leaving two horrible white water marks, which is annoying and not satisfactory for what is not a cheap sink. This is obviously a design flaw as the pasig floor does not have enough camber to fully drain the water. So this is very disappointing and mean every time the sink is used it has to be wiped dry with a cloth to remove water that would be left sitting their and would cause said white marks”
Thank you for taking the time to provide your feedback regarding the Basin you purchased from us.
Product: Cleveland Matt Black Rectangular Counter Top Basin 465mm SKU: 63066
We appreciate your honest assessment and apologise for any inconvenience this has caused you.
We are glad to hear that you find the sink aesthetically pleasing and robust. However, we are sorry to learn about the issue you have encountered with the drainage and the formation of water marks around the plug area.
I would like to request images or a video that clearly shows the issue you are experiencing. Therefore I will send you an email to request this.
Please forward this to us as soon as possible, and we will happily review and advise you on the next steps to offer a solution.
Kind Regards, Gina
