“3 smashed basins turned up, communication terrible, with no solutions from the seven different people in the office i spoke too.
Easily the worst company i have ever dealt with.”
Thank you for your feedback.
We are very sorry to hear about your experience and understand how frustrating this must have been. This is certainly not the level of service we aim to provide.
We can confirm that the basin has now been replaced, and we appreciate your patience whilst this was being resolved.
If you need any further assistance, please do not hesitate to contact us.
Best wishes,
The Bathroom Mountain Team
“Excellent service appreciated as the first basin delivered as part of a full suite had a slight imperfection and Bathroom Warehouse immediately issued a replacement with no quibbles. Great work!”
