“Who would expect that a universal bathend panel would take over 3 months to be delivered.
These panels are available from a multitude of sellers, all of who had them in stockwhenever we checked.
They did come in and out of stock at Batroom Mountain but we never received ours until we SHOUTED,
To add insult to injury by the time ours was delivered the price had dropped, yet we were offered nothing for our inconvienience,
Even emailing the CEO got no respose.
To be fair we have had better service from Bathroom Mountain in the past but it is very hit and miss,
A real case of buyer beware,”
Thank you for taking the time to share your experience.
We’re sorry for the long delivery time and the frustration with the price drop and lack of response. This isn’t the level of service we aim for.
We’d like to look into what happened and see what we can do to help. We will reach out to you directly to discuss this further.
Kind regards,
Team Bathroom Mountain
Thank you for your review.
All of our items are under warranty and we are always there for any issues for our valued customers.
You are always welcome to share any issues or concerns at our email address customer.service@bathroommountain.co.uk.
Regards,
IMRAN
