“The leg kit for the bath I purchased was missing when the bath was delivered. I rang bathroom mountain and explained and they had a kit waiting for me to collect within 15mins. I have bought all my bathroom items from bathroom mountain to do a complete bathroom refurbishment and found their customer service to be second to none.”
Thank you for your feedback, Pierina!
We’re truly sorry for the inconvenience caused by the repeated damage during previous deliveries. We understand how frustrating this must have been and really appreciate your continued patience and understanding.
We’re pleased to confirm that the bath has now been delivered in good condition. After the difficulties with the earlier deliveries, we genuinely hope everything goes smoothly from this point onward and the item meets your expectations.
If there’s anything else we can help you with, please don’t hesitate to get in touch.
Warm wishes,
Tamveel
