We sincerely apologise for the issues you faced with the installation of our bath waste trap.
Your feedback is invaluable to us, and we have promptly relayed your concerns to the appropriate team for further examination.
We confirm that a refund has been processed for this item, in line with your request.
Please accept our apologies for any inconvenience this may have caused.
Should you need any further assistance or have any unresolved matters, please feel free to reach out to us.
Kind Regards
Rebecca
“Really lovely looking bath, good to use etc.
BUT the plug is right under where i want to sit/lie and so i keep sitting on it which make its open and release all the water. Not a reason to buy a different bath, but pretty poor design.”
“After looking on the site for 15 mins finding all my items writing all the codes Freestanding bath freestanding tap basin water fall tap toilet pan and cistern integrated units in white gloss curved Towel warmer. Spoke to a guy called Paul ( so helpful )who sorted my order in minutes and my items where here next day. All the items that I had delivered where stacked on a pallet so professional they could not be knocked about or damaged and all goods are top class not one item is of cheap quality. It been a pleasure doing business with you thanks a lot Simon”
