“I’d made some enquiries with Bathroom Mountain regarding shower enclosures, and the speed of reply and quality of info from them was great.
So, one evening we made our product choice online and placed an order for this enclosure. We couldn’t believe the speed of service, as the item was delivered by 2pm the next day. Fantastic turn around speed.
The manufacturing quality, installation instructions and packaging were second to none.
All round, we’re so pleased with the product and service from Bathroom Mountain.”
“I'm disappointed by this product. I purchased this enclosure and had it installed by a professional. Unfortunately, this product is not water tight and is leaking water onto the bathroom floor. Not what you expect from a brand new product.”
Thank you for sharing your experience, and I’m very sorry to hear that your enclosure is leaking water onto your bathroom floor. We take product performance very seriously and would like to look into this further.
We’ve emailed you directly to request some photos or a short video of the leak, along with a few details about the installation. Once we receive that information, we’ll assess the situation and work quickly to find a suitable solution.
Kind regards,
Gina
