“The glass is good condition, but the black metal frame is flimsy and flexible. It just about manages to hold the weight of the glass for but not sure how long it will last.
The bottom rollers also look flimsy and don't fill me with confidence that they'll go the distance.
It looks nice though and its better than no door”
Thank you for sharing your feedback regarding the glass door with us.
We appreciate your detailed comments as they help us to continually improve our products and services.
We are pleased to hear that you are satisfied with the condition of the glass and that you find the door aesthetically pleasing. However, we are concerned about your observations regarding the black metal frame and bottom rollers.
Should you have any Quality-related issues, do report them to customer.service@bathroommountain.co.uk, along with supporting images/videos and we will review them for you and see how we can assist.
Kind regards, Gina
“Look, once it's in it looks good, but the instructions are really poor, the handle is a flimsy plastic not even a abs plastic one.
Some bits I like, rollers were smooth.
I wouldn't buy again I don't think, although the price was good.”
Thank you for taking the time to share your feedback. We appreciate your honesty and are glad to hear that the final look of the product meets your expectations and that you found the rollers to be smooth.
We apologize for the issues you experienced with the instructions and the quality of the handle. Your feedback is valuable, and we will take it into consideration as we work to improve our products and instructions.
We understand your concerns and are sorry to hear that you might not purchase from us again. If there is anything we can do to address these issues or if you have any further suggestions, please feel free to reach out.
Thank you for highlighting both the positives and areas for improvement. We hope to have the opportunity to serve you better in the future.
Best regards, Gina.
“The Matt black 1100 mm sliding door was a ideal fit for my new on suite and matched perfectly. I would highly recommend based on price and speed of delivery.”
