Good afternoon,
We sincerely apologise that the item did not meet your expectations, and we regret any disappointment it may have caused. We want to express that we haven't received previous reports of this nature.
We're also sorry to hear about your dissatisfaction with our returns process.
Please accept our apologies for any inconvenience caused.
Kind Regards, Gina.
“Starting from the ease of ordering, to the intact delivery, to every item being delivered as expected, my experience with bathroom mountain has been absolutely pleasant
Excellent value for money and we’re absolutely loving our new bathroom, with our friends commenting about how exquisite everything looks.
Overall, a happy customer and will highly recommend!”