“Looks absolutely fantastic and I was eager to find a hinged door to have a wide opening for elderly parents to use, but it leaks dreadfully at the hinge. I had a reputable plumber install it, and then when it started leaking and he couldn't fix it, my builder also looked at it and replaced the seal along the bottom but unfortunately the design means it just lets water out with very little being able to prevent it.”
We are so sorry to hear this, we never wish our customers to go through such an experience.
If you can share the video of the issue at our email address customer.service@bathroommountain.co.uk.
All of our items are under warranty.
I have also sent you an email to further discuss to resolve this concern.
Regards,
IMRAN
“Lovely shower door and really pleased overall, and looks fab
The only problem I have is the seal for the door is too short and allows water to leak out. Will contact to see if I c add n get the correct size one”
“It's a great quality product but was very tricky to fit - no two walls are straight and this was clearly designed for a perfectly straight wall - that does make sense but knowing that no two walls are straight some guidance on how to ensure you do get it to fit properly would be helpful.”
“The late delivery and failure to communicate cost bathroom mountain 1 star. The £60 refund gained them a star and the quality of the shower door gained hem 2 more. So from a starting point of 1star we arrived at 4.. The shower door is exactly as I expected and if anything better quality. It was easy to fit and the materials seem good.”
“Only just installed but it is good quality and sturdy. It is however a bit wishy washy on closing door and does not engage strongly but wavers slightly”
