“I ordered the wrong valve. I went ti exchange this however, I was told this was not possible as the recycled cardboard box the item comes in had some marks on it! I spent over £900 on my orders and was refused an exchange purely because a 50p recycled box the product came in, had some marks on it, how ridiculous is that?? A box that I'm sure they have thousands off just sitting there in the back and that was their sorry excuse for a refusal for an exchange, I thought the worker was having a laugh at first, but wow, never have I seen such poor of an excuse for refusal of an exchange. SHOCKING!”
“Very pleased with my radiator and associated fittings. Superb delivery arrived next day and the delivery guys brought into my hallway. All well packaged and handled carefully with no damage. These valves finish off my radiator perfectly. I’ll use Bathroom Mountain again.”