Thank you for your feedback, as it helps us improve our services and products.
We're sorry to hear that the product didn’t work for your specific installation due to the joists.
We appreciate your suggestion about a sleeve-style alternative and understand how this could provide greater flexibility in situations like yours.
If there’s anything else we can assist you with or if you’d like help finding a suitable solution, please don’t hesitate to get in touch.
Duaa
