“Good old fashioned service with a smile, great selection on display at the Basildon store and very friendly helpful staff. Items arrived very quickly - we are very happy”
“Not very happy, as only part of the order arrived and the box was very badly damaged even though it said fragile on the box…. Had to wait four days for other bits to arrive which didn’t help when you have a plumber waiting to fit it.”
Thank you for sharing your experience with us, Adam.
Your feedback is important, and we will definitely address the handling of fragile items with our delivery team to ensure this doesn’t happen again.
We’ve reached out to you via email to look into this further and get it resolved for you as quickly as possible.
Best regards,
Tamveel
“Lovely radiator, the colours of all our brushed brass items matched well. I’d ordered another one which was wider so didn’t fit. This one was delivered quickly”
