“I ordered a bathroom radiator and it came within two days. I then changed my mind about what type of rad I was installing in the bathroom so I phoned them and they took it back without any problems. I paid the carrage back and they are going to refund the money. Can't say fairer than that when it was my fault. Would definatly go back (when I make up my mind what I need)”
“Even sorted a problem that was not their fault very efficiently and with no quibble. I am very pleased with the price and helpfulness of staff in understanding their product range. They had the same products as other suppliers and some of them were MUCH less expensive. There was a manufacturing fault with one item which they replaced the next day! Every company gets a problem from time to time but it is how they deal with it that matters. It was courteously dealt with very efficiently and they checked back to make sure everything was OK this time. No hesitation in recommending them”
