“Nice looking radiator but the thread for the bleed valve is damaged so needs tapping out for the valve to be inserted. My plumber has installed it now so too late to do anything else.”
Thank you for your feedback.
We’re glad to hear that the radiator has now been installed and the issue has been resolved. We’re sorry to hear about the damaged thread, and we would have been happy to look into this for you.
Please do reach out to our team if there’s anything further we can assist you with.
Kind regards,
Team Bathroom Mountain
“Radiators are lovely and just what we wanted. Unfortunately the thread where the valve screws onto is not formed correctly, so we are unable to attach the valve”
Thank you for taking the time to leave your review. We're really pleased to hear you like the radiators and that they are just what you were looking for.
We're very sorry to hear about the issue you've experienced with the valve connection. We will be reaching out to you directly to look into this further and assist you with a resolution.
Kind regards,
Team Bathroom Mountain
“couple of minor issues that had to resolve, such has slightly damage thread on inlet for valve which also had a lot excess paint in threads, cleaned up thread and now ok, also rubber for hanging bracket supplied white (should have been black) same as radiator so stood out when fitted. Overall when fitted and issues resolved during installation radiator looks great”
“Really pleased with the radiators. Really good quality! Ordered on Saturday and they turned up on Sunday.. excellent service. Thank you, it really makes a change to have great service online !”
