Thank you for your feedback.
We sincerely apologize that your item arrived damaged.
We do ask that all items be checked upon delivery and that any damage be reported within 48 hours.
As the item has already been installed, we are unable to offer a replacement at this stage.
However, we have reached out to you via email to discuss how we can further assist you.
Please feel free to respond, and we’ll do our best to help.
Duaa
“The delivery was very good as we were informed frequently on when they were coming in via emails. Unfortunately one of the radiators was chipped and the other one had a little dent. We kept them in the end and received a partial refund. Faith from the Customer Service team was excellent dealing with our enquiry. Thank you”
“New radiator installed into the new kitchen in my house the job now completed, has made er-indoors very happy and I now have a free pass to go fishing , good quality radiator fast delivery great service, so happy wife, happy life I’m off fishing”
