“Unfortunately for me the quality wasn't what I was expecting, especially given the other reviews! There were also small scratches on the shower head! Strange as brand new! The hand held is plastic as is the hose. Although pvc hoses seem to be the norm, so it won't last. In fact very little appears to be brass. Giving 3 stars as Bathroom Mountain did arrange the return after some going back and forth, so can't fault them there.”
“Shower arrived promptly. It is beautiful! Delighted I chose this one. Yet to be fitted. There was a slight default on the cover plate that did not affect the working of the shower. On the packaging there was steps to follow to provide details of any issues. This was easy to follow and they replied promptly offering a discount or return. Excellent customer service, great company. Would use again.”
