Thank you for sharing your experience. We’re sorry to hear the product felt cheap and that the riser bar snapped on install.
We’ll take your feedback on board and look into this further to understand what happened and help where we can. If you’d like to discuss this directly, please contact our support team.
Kind regards,
Team Bathroom Mountain
“Great shower set. Does everything need and looks lovely. Only negative is the shower head itself doesn’t sit within the holder which means you have to try and get the pipe in first. This is fiddly and I’m unsure if over time this will damage the pipe.”
“Not had chance to install the shower yet but pleased with the product and quality of it for the price. Also good service/ communication from Bathroom Mountain so would definitely return to this company. Thank you!”
