“All comes very well protected, looks great. Installation instructions are pretty basic and could be more detailed, but there’s not too much to worry about.”
“1st I'd like to state how well and responsive customer service was, even on a weekend. Five star in that department. The shower it's wasn't the greatest. Nice simple design, easy to install, but 1st shower is had and it took a while for the shower to stop dripping when switched off. My customer wasn't to happy with that, but like the design and was happy to try a 2nd shower. 2nd shower is installed and as of today no issues fingers crossed.”
Thank you for your feedback. We're pleased to hear you had a positive experience with our Customer Service team and that the replacement shower is working well.
We're sorry to hear the original shower developed a fault, but we appreciate you giving us the opportunity to put things right. If you'd like to discuss anything further, we'll be happy to help.
“Handheld shower doesn’t sit correctly in holder. Item not very secure in provided connections, had to purchase a fast fix separately to ensure a good fixing.”
Thank you for your feedback. We're sorry to hear the shower didn't meet your expectations and that additional fixings were required during installation.
We appreciate your comments and, if you'd like to discuss this further, we'll be happy to help.
