“The item arrived broken, I called to be sworn at by the customer services agent, I was promised a replacement to arrive by 21st, and was advised by two member of staff (Rob - head of customer services) they would personally track the parcel and if any slip in delivery address i woukd be updated - no update received. I contacted late afternoon on 21st April to be promised a callback with an update - STILL WAITING!
I called first thing on 22nd April to ascertain what delivery issue is, again to be promised a callback from Rob or Lauren between 11am and 12noon - again STILL.WAITING!
I called back yesterday afternoon to be told by Lauren she had no idea she was to call back - she also promised that Rob woukd contact me this morning..... alas still waiting. While the tap arrived fit for purpose second time round the customer service has been abismil and I certainly wont be recommending or using this company again”
“Absolutely beautiful, amazing quality. Fantastic price. Super quick delivery. Nothing at all to complain about, would definitely recommend you to anyone”
