“We had a brilliant time with the Electra. Its easy to maneuver, has lots of space and is a great boat for exploring the river and broads. We hired Electra for 3 hours, which was a perfect amount of time to explore the area a little. I would thoroughly recommend it.”
Thanks for the lovely review, Louise. We're so pleased you enjoyed your time aboard Electra. She's a great boat for a quiet, relaxed cruise, and three hours is just enough time to get a real feel for the Broads.
We hope to see you again soon.
“Unfortunately we had only gone a short way when the heavens opened! Water poured through the roof covering and my husband couldn't see through the windscreen. We had to return to base as too dangerous to continue.”
Dear Barbara
Thank you for your review. We’re really sorry your day out was cut short by such heavy rain — that must have been very disappointing, especially when you had only just set off.
Our day boat covers are usually pretty effective, so we’re sorry to hear water came through and we will ask our team to check that everything is fitting and fastening as it should. In very heavy rain, visibility and comfort can be affected, and we completely understand why you chose to return to base rather than continue in those conditions.
Thank you for letting us know, and we’re sorry again that the weather and cover issue affected your trip.
All the Best
The team at Barnes Brinkcraft
“Had a fabulous day out on the Electra.
There were four adults and one dog ,it was a roasting hot day so the canopy was a blessing for the shade it provided.
Very easy to control and moor up , and comfortable on board.
Collection ,rental ,and return was made very easy,we were actually a bit late on return but were not charged .
The journey along The Broads was a lovely way to spend the day would thoroughly recomend Barnes Brinkcraft and will be returning before too long ,thank you.”
Hi Jimmy, thanks for the lovely review — we’re really pleased you had such a good day aboard Electra. On a hot summer’s day, that canopy quickly becomes one of the most appreciated features on the boat. We’ll look forward to welcoming you back before too long.
All the best,
The Team at Barnes Brinkcraft
Thank you for your review. We’re very sorry to hear you felt our team were rude, as this is not the experience we want any customer to have.
As your review is anonymous, we’re unable to look into the details of what happened, but we would really appreciate the opportunity to understand more. Please do contact us directly with the date and time of your booking so we can investigate this properly with the team.
Thank you for bringing it to our attention.
