“My purchase of this Terramo bed was complicated by the fact that I live offshore. My goods had to be delivered to a shipper in Portsmouth who brought them over to us. Barker and Stonehouse were excellent in their customer service and promised to refund my VAT because we have our own GST tax.
The bed is just lovely, extremely well packed and beautifully made. It is simple but so stylish with all the Ercol quality you expect. All in all I am really happy with the bed and with the help i received from the Barker and Stonehouse customer service team.
Living offshore it can sometimes be difficult and stressful getting large goods delivered from the UK. Some companies are really not interested selling to people in the Channel Islands because it is too much trouble. Barker and Stonehouse were great, so helpful, and knowlegable about their products. I will definitely use them again.”
