“When opened the box it came it, we found the stool smelled quite bad of damp and it was covered in white mould. Was very disappointed, especially from Barker and Stonehouse.
Returned to the store and got a refund. Didn't want to reorder as was concerned others would be in the same condition.”
Hello Mr Jones,
Thank you for your review.
We would like to deeply apologise for the issues you experienced with your order, which resulted in a refund. We do understand the frustration this must cause, and hope you allow us the opportunity to better ourselves with any future orders.
Kindest regards
“A substantial piece of wood and very heavy. I just love it and beautifully crafted. No end of comments from friends and just perfect in my living room. Takes up less room and makes a statement without hogging the room. Hoping to buy the other two in the range at some point.”
